December 16, 2024 - 6:00pm

In response to UnitedHealthcare boss Brian Thompson’s slaying at the hands of suspected shooter Luigi Mangione, the CEO of the insurer’s parent company, Andrew Witty, has written an op-ed in The New York Times. In the piece, Witty seemingly acknowledges popular grievances about America’s “patchwork” healthcare system, conceding: “We know the health system does not work as well as it should, and we understand people’s frustrations […] No one would design a system like the one we have. And no one did.” However, for many who read it, in the comments section (which garnered nearly 2,500 responses before the Times website closed it down), on social media, and in the wider political world, Witty’s message was not only deemed insufficient, but offensively tone-deaf and obstinate.

Readers noted that Witty entertained no proposals for policy change nor made any attempt at meeting the criticism that his company’s ruthless pursuit of profit has grossly warped its incentives, perhaps even more so than other insurers. Instead, they charged, his op-ed was an exercise in corporate PR that looked to valorise Thompson as a meritocratic role model while eliding the larger problems his violent death has highlighted. In any event, the reputational damage to the insurance industry has been done and Witty’s invitation “to partner with anyone […] to find ways to deliver high-quality care and lower costs” will inevitably be taken up by elected officials looking to tap into and lead the renewed momentum for enacting reform.

Without condoning the act itself, at least a few members of Congress asserted the connection between Mangione’s vigilantism and what they regard as morally legitimate concerns. Leading the charge are the likes of progressive Senators Elizabeth Warren and Bernie Sanders. In a HuffPost interview, Warren said: “The visceral response from people across this country who feel cheated […] by the vile practices of their insurance companies should be a warning”. Sanders, meanwhile, called the assassination “outrageous” but still expressed his belief that “what the outpouring of anger at the health care industry tells us is that millions of people understand that health care is a human right.” Congressman Ro Khanna likewise lamented the violence while calling for Medicare for All — endorsed by all three Left-wing legislators — as a solution to America’s healthcare woes.

This is in stark contrast to Right-wing media and politicians, who have vociferously opposed any notion of legitimising sympathy for Mangione. This conservative chorus has included Ben Shapiro, Matt Walsh, and Brett Stephens, as well as Fox News’s Laura Ingraham and CNN’s Scott Jennings. Shapiro and Walsh invited considerable backlash from their own audiences, while Ingraham and Jennings baffled some by pivoting in the same breath to praising their preferred vigilante Daniel Penny. In addition, Republican Congresswoman Marjorie Taylor Greene cited her fear that Mangione’s example will create both copycats — already, a Florida woman has been detained for repeating his “delay, deny, depose” slogan — and enthusiasm for a single-payer system, such as Medicare for All.

But any such movement will have to reckon with the fact that the healthcare industry accounts for 18% of US GDP, a sign of high inefficiency among the rich nations, to be sure, but one that indicates just how much of the economy would be affected by any major change. Shifting to a universal healthcare system would require creating new public bureaucracies to replace private ones, potentially costing the federal treasury an astronomical amount (as Warren herself has in the past admitted) while causing disruption to countless Americans’ healthcare plans. It would also threaten the positions not just of the big executives who run the existing system but, in Witty’s telling, the thousands of “nurses, doctors, patient and client advocates, technologists” who work for them.

Evidently, there is no clear fix for Americans. But still, there is no question that the current system is deeply dysfunctional. It should not have taken Brian Thompson’s death to reveal that.


Michael Cuenco is a writer on policy and politics. He is Associate Editor at American Affairs.
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