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The enduring appeal of Marxism Ruthless employers are deceiving their staff with the language of family and home

Is this young lady a ferocious communist? Credit: Tom Kelley/Getty Images

Is this young lady a ferocious communist? Credit: Tom Kelley/Getty Images


March 9, 2021   5 mins

Thereā€™s a window in east central London which often caught my eye when I worked in the area. It belonged to a swish co-working space, designed in the industrial-chic style:Ā high ceilings, exposed piping, towering houseplants.Ā ā€œWelcome home,ā€ said the lettering on the window. ā€œOops, we meant ā€˜Welcome to workā€™ā€.

Even before lockdown, the conflation of work and home was well-established. Companies call themselves ā€œfamiliesā€. Cubicles have been replaced by the supposedly more relaxed open-plan office. The suit, symbol of the 9-5 day, isĀ on the way out. ā€œKnowledge workersā€ curl up on their sofas.

Work has also supplanted the home inĀ more fundamental ways. In the mid-18thĀ century Samuel JohnsonĀ reckonedĀ that the ultimate human ambition was ā€œto be happy at home.ā€ For many, itā€™s now the workplace that promises meaning and fulfilment. Even Amazon warehouse labourers look up to see signsĀ readingĀ ā€œWe love coming to work and miss it when weā€™re not here!ā€

Choose a job you feel passionate about ā€” so a thousand gurus have advised us ā€” and youā€™ll never work a day in your life. But as people are starting to notice, the language of ā€œfollowing your passionā€ is also a convenient way for employers to change the subject from, say,Ā decent pay and conditions. Nobody is easier to exploit than someone working for love. If you want to build a prison without anyone noticing, make it look like a playground.

The homeliness of work, then, turns out to have a more sinister aspect. Home is a place of self-sacrifice; so it makes sense that gig platforms like FiverrĀ openly seekĀ workers for whom ā€œSleep Deprivation Is Your Drug Of Choice.ā€ At home, you expect to be known and seen; naturally, then, employers take ever more invasive steps to survey their employees, tracking each mouse-click or making workersā€™ health-insurance rates dependent on how much exercise their Fitbits record.

The two faces of modern work ā€” one cheerful, one ruthless ā€” are the subject of a couple of new books, Jamie K McCallumā€™sĀ Worked OverĀ and Sarah Jaffeā€™sĀ Work Wonā€™t Love You Back. They tell similar stories, of stressed and burnt-out workers ruing the broken promises of the ā€œFollow your passionā€ economy. Wealth, of course, has flowed upwards: in the last 30 years, according to the policy analyst Matt Bruenig, the USā€™s top 1% has increased its net worth by $21 trillion, while the bottom half has lost $900 billion and, once you factor in debt, literally owns less than nothing.

And power has flowed in the same direction. Welfare programmes force the destitute to choose work over childcare; low-wage employees are subject to algorithms which deprive them of predictable schedules,Ā with severe consequences for mental health and family life. Even the most ā€œflexibleā€ workers have to meet tough standards: to maintain good status on the handyman platform TaskRabbit, for instance, you have to say yes to 85% of requests.

McCallumā€™s book is lucid and tightly argued, but Jaffeā€™s is in some ways more intriguing: it shows how the madness of modern work has opened the mainstream to radical thinking. In Jaffeā€™s case the radicalism has a Marxist flavour.Ā Work Wonā€™t Love You Back, which has been applauded everywhere fromĀ Marie ClaireĀ to theĀ Financial Times, makes an unfashionably dogmatic argument. Wage labour under capitalism justĀ isĀ exploitation, Jaffe tells us. Your boss may seem like a decent person, but in the end ā€œfinancial concerns will come first for them.ā€ Jaffe doesnā€™t ā€œbelieve in bossesā€; or, for that matter, in the family, which has ā€œdeveloped as a mechanism of controlling and directing labour … The only option, as theorist Jordy Rosenberg wrote, is to ride ā€˜the supernova of the familyā€™s destructionā€™ through to something new.ā€ Jaffe doesnā€™t believe in charitable works, either (ā€œa relationship of powerā€). Only some kind of revolution, she believes, can restore us to our true selves.

Anyone baffled by the enduring appeal of Marxism should read Jaffeā€™s final chapter, with its plaintive note of spiritual yearning. ā€œIt is true,ā€ Jaffe concedes, ā€œthat there is no outside to capitalism, but it is also true that there are moments in our lives where we can see, briefly, beyond it.ā€ Our nameless desires, she writes, come closest to making sense on a strike or protest march. ā€œSolidarity doesnā€™t mean you have to like every person youā€™re fighting alongside. But in those moments where you stand shoulder to shoulder, you do love one another.ā€Ā HereĀ the reader catches the last glimmerings of the revolutionary dream, that hope which throughout the 20thĀ century animated so many courageous and intelligent people ā€” as well as quite a lot of psychopaths and moral monsters ā€” to give their lives to it.

Besides,Ā it isnā€™t just radical socialists who are rethinking work from the ground up. TheĀ New York Timesā€™ Ezra Klein recentlyĀ toyed withĀ the idea that ā€œthereā€™s no natural dignity in work.ā€ Prophets of a robot takeover, like the former presidential candidate Andrew Yang, argue that we should reshape the welfare state to serve a mostly wageless society. TheĀ post-workĀ movement actively hopes that the machines can be given our jobs while we find something better to do; proponents of ā€œfully automated luxury communismā€ agree, only adding that the robots should be collectively owned.

These groups are right that too much time is currently spent on mindless wage-slavery instead of friendship, creativity and truth-seeking. But there are a couple of problems ā€” even apart from the much-disputed question of whetherĀ a robot job apocalypse is really on the cards. The first is that, despite it all, many peopleĀ (including the most eloquent critics of contemporary work culture) really do like or even love their jobs.Ā Work can be demeaning, but it can sometimes be deeply fulfilling, whereas a utopia of round-the-clock poetry readings and community bake sales might at some point start to pall.Ā The other problem with ā€œpost-workā€ is that it assumes a future which ā€œweā€ as a society are all going to shape. But right now, there is hardly a functional ā€œweā€ ā€” there are workers and there are owners, and the owners have all the power.

Jamie McCallumā€™s book is especially acute on this point. He tells the story of Disneylandā€™s underground laundry service, where employees arrived one day ā€œto find giant screens affixed around the workplace, with their names colour-coded like traffic lights blinking on and off.ā€ If they failed to meet productivity targets, their names switched from green to amber and then red. Hidden away in an upstairs room, managers tweaked the system for maximum efficiency; anyone who understands power dynamics will not be surprised to learn that, before long, the injury rate rose, the break room and bathroom were deserted, morale plummeted and the workers began to turn on each other. Until, thanks to oneĀ determined leader, they banded together and came up with a pact to all work at a reasonable pace. It is the kind of collective action which unions once organised. But today, the worker often stands alone against a giant employer.

All of which gives extra significance to this monthā€™sĀ voteĀ in Bessemer, Alabama, where Amazon warehouse workers could become the first in the United States to form a union. The almost unbelievable tactics used to thwart them ā€”Ā reprogramming traffic lights,Ā bombardingĀ employees with anti-union messages ā€” show that AmazonĀ fears the tide is turning. After years of telling its workers what to think (ā€œWe love coming to work and miss it when weā€™re not here!ā€), the company seems appalled at the possibility of those workers speaking with their own collective voice. Is it any wonder that capitalism is going out of favour, when an astronomically wealthy corporation which employs 1.3 million people worldwide canā€™t abide the thought of negotiating with them? You donā€™t have to be sentimental about ā€œsolidarityā€ to hope fervently that, this month in Alabama, the workers win.


Dan HitchensĀ writes the newsletter ‘The Pineapple’ and is former editor of the Catholic Herald

ddhitchens

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